How long will it take to receive my order?

We process and ship orders within 2-3 business days from the time the order is placed. Shipping times vary based on your location, but typically, orders will be delivered within 5-7 business days after shipment. Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Do you ship internationally?

Currently, we only offer domestic shipping within the U.S. However, we are working on expanding our shipping options to international customers in the future.

Can I return or exchange an item?

Yes! We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return most items within 30 days of receiving your purchase. Items must be in new, unused condition with all original packaging.

How do I return an item?

To initiate a return, please contact our customer service team at support@sunshynz.com with your order number and reason for the return. We will provide you with return instructions and a return shipping label, if applicable. Please ensure the item is securely packed for return.